Dear USRAP Applicant,

This is RSC Africa's My Case site which will help you look up information about your resettlement case to the United States. Use the login panel to the left to log in and receive an update of your individual case status.

You should have been provided with a password by the RSC Africa caseworker that completed your first interview. If you have forgotten your password or you would like to change your existing password, please click the "REQUEST PASSWORD CHANGE" link to the left and follow instructions.

If you have additional questions about your individual case, RSC Africa, or the United States Refugee Admissions Program, you may write to Case@CWSAfrica.org. RSC Africa will attempt to respond to your question within 14 calendar days.

The USRAP is free of charge. Report any solicitation of funds or suspected fraud to Fraud@CWSAfrica.org

Notice

The U.S. Government and RSC Africa, operated by CWS, are dedicated to ensuring the safety and security of refugee applicants and our staff around the world who support the U.S. Refugee Admissions Program (USRAP). For the latest information regarding COVID-19 and how to best protect yourself and your family, please visit the Centers for Disease Control and Prevention’s (CDC) website: https://www.cdc.gov/coronavirus/2019-ncov/index.html.

RSC Africa continues to process cases for departure that conform to the FY 2021 Presidential Determination (PD) on Refugee Admissions. Cases that do not fall under one of the categories in the PD will not be able to depart to the United States at this time. These cases will remain open and the RSC will reach out to the applicant if there is any action needed on the case. Given the changes to the USRAP program categories this fiscal year, we urge applicants to remain patient.

The RSC is continuing to operate at reduced levels, and has temporarily postponed in-person processing and appointments (if applicable) for the safety of staff and refugee clients. Please check our website at mycase.rscafrica.org for general updates on USRAP processing and RSC operations. As updates for your specific case become available, we will inform you. In the meantime, please feel free to contact us if you have updates or questions about your case. As the volume of inquiries may be high, there may be delays and we kindly ask for your patience in addressing non-urgent matters.

It is also important for you to remember that the USRAP remains free of charge and applicants should not engage with anyone who is asking you to pay or provide services for information or a change in status on your case. Please report any instances of fraud or abuse to the RSC’s confidential email box at fraud@CWSAfrica.org

Thank you for your understanding. ....................................................................................................................................................